XCent — Privacy Policy
What we collect
XCent sends anonymous usage data to help us improve the plugin. It asks you on first launch, and you can turn it off at any time. When it is switched on, XCent sends:
- Plugin version, format (VST3, CLAP, AU, AUv3, LV2, Standalone), and platform (Windows, macOS, Linux, iOS, iPadOS)
- Your DAW name and version
- Session information (sample rate, block size, session duration)
- A randomly generated install identifier — a UUID created on first launch and stored locally on your device
We do not collect your name, email address, IP address, or any information that personally identifies you. The install identifier is random and is not linked to any personal data.
We collect nothing about the music you make: no audio, no MIDI, no patches, no presets, no file names, no file contents.
Issue reports
If you submit a bug report or feature request using the in-plugin issue reporter, we collect the information you provide: a title, description of the issue, and, if you choose to include it, your email address. This information is used solely to create a support issue and follow up with you. Your email appears only in the report itself — it is not stored in any database.
You can also report an issue without the plugin, at github.com/Knives-On-Strings/xcent.
How to opt out
Open Settings → Appearance → Privacy and switch off Send anonymous usage data. Nothing is sent after you turn it off, and you can turn it back on from the same place.
Data storage
Anonymous usage data is processed and stored by Cloudflare, Inc. (United States). See Cloudflare's privacy policy.
Contact
Questions: knivesonstrings@gmail.com